Mercy Housing Northwest

Impact on our residents

Providing a home that families and individuals can afford is a valuable service. Some households need more. And we provide it. We call this coordination of housing and services “Service-Enriched Housing.”

What does Resident Services or Service-Enriched housing mean?

  • After school tutoring & homework club for students
  • Exercise, health and wellness opportunities
  • Nutrition workshops and healthy cooking classes
  • Tax prep and EITC assistance
  • Emergency food assistance
  • ESL & employment coaching

The goal of Service-Enriched Housing is to help families achieve stability and then to enhance that stability. It is stability that can be the greatest preventative measure to help families avoid homelessness. We accomplish this through dedicated and highly-motivated staff, extensive community partnerships, and a focus on programs that contribute to resident success and outcomes that can be measured.

We not only believe that affordable housing and supportive programs improve the economic status of residents, transform neighborhoods and stabilize lives—the evidence shows that it does. 

  • 74% of our residents in Washington have consistently paid their rent on time.
  • 91% of our residents in Washington have maintained their housing for 1+ year.
  • 72% of our residents in Washington have maintained their housing for 2+ years.
  • 84% of our residents in Washington have accessed 5 or more basic and enhanced skill-building services.

Learn more about our neighbors who have been impacted by our work...


Ms. Luong came to the United States as a refugee from Vietnam in 2009. Learn more...


When she reached retirement, Mary found herself living on the streets of San Diego until she moved into a women's shelter. She was able to save enough
Christiana, an inspiring young adult lives at Appian Way. Learn more..



Tara is a single mom with three wonderful children and has been a resident at Evergreen Vista II since December 2010. Learn more...